# Glossary

{% hint style="info" %}
Please add new terms as you come across them. If you don't know what something means, please ask — there's no embarrassment in not knowing a term.
{% endhint %}

## Roles

**Admin:** Anyone with access to the back-end dashboard, roles and permissions are listed below.

* **Owner**: Simple tech team members.\
  Has all permissions listed below:
  * View Dashboard for all Organizations
  * View and Download the Overdue list (facility-wise)
  * View and update Adherence follow-ups
  * Manage Organizations, Facility groups and Facilities
  * Manage Admins
  * Manage Protocols
  * Manage Users and approve / deny their access to the Simple mobile app&#x20;
  * Search Audit Logs
* **Organization Owner**: Administrators for one or more Organizations, e.g. PATH admins.\
  Has the same permissions as **Owner**, but limited to the organizations they control. They also can't add organizations.
* **Supervisor**: Program supervisors, primarily CVHO and STS.\
  Permissions limited to:
  * View Dashboard for Facilities that they have access to
  * View and Download the Overdue list (facility-wise)
  * View Facilities they have access to
  * Manage Users and approve / deny their access to the Simple mobile app
* **Analyst**: People who just need dashboard data, e.g. an epidemiologist or health expert\
  Permissions are read-only, limited to:
  * View Dashboard for Facilities they have access to (District page only, not User page
  * No overdue list or management access
* **Counselor**: Call center employee or counselor who will follow up with the patient. Permissions limited to:
  * View and Update the Overdue list
  * View and Update Adherence follow-ups
  * No dashboard or management access

## Terms

* **Blood Pressure (BP):** Combination of systolic and diastolic BP readings in mm Hg

  Recorded as Systolic/Diastolic `Ex. 120/80`
* **BP medicines**: Name(s) and dosage(s) of medication currently prescribed to a patient
* **BP passport:** Physical ID provided to the patient
* **BP passport code:** UUID printed on BP passport as a QR code, which can be scanned to find the patient.
* **BP passport short code:** A 7-digit number that summarizes the UUID, which can be entered if the scanner does not work.
* **Business ID:** IDs other than BP passport that may be associated with a patient (such as Driving License, State Health ID etc.)
* **Call list:** Used interchangeably with overdue list
* **Clinic:** Used interchangeably with Facility
* **DM:** Diabetes mellitus (the clinical term for diabetes)
* **Facility:**
  * **Sub-centre**
  * **PHC** (Primary Health Centre)
  * **CHC** (Community Health Centre)
  * **District Hospital** (or)
  * Any Public or Private Healthcare Facility
  * All Facilities are identified by a Facility ID
  * Users can be linked to one or more Facilities
* **Facility group:** Group of one or more facilities
  * Users within a facility group sync patient data amongst themselves
  * Users outside a facility group do not sync data amongst themselves
* **Follow up list:** List of all patients who have missed their appointment (including ones without a phone number). Displayed on the web dashboard.
* **HTN:** Hypertension
* **ICMR:** Indian Council of Medical Research
* **IHMI/IHCI:** Indian Hypertension Management Initiative, now called India Hypertension Control Initiative
* **Overdue list:** List of patients who have a phone number and who have missed their appointment. Displayed on the nurses' phone.
* **Organization:** One or more facility groups that are part of a single administrative unit
* **Protocol:** Name(s) and dosage(s) of medication recommended to be prescribed to a patient based on their current BP and BP history.
* **Patient log:** List of all patients with a BP recorded in that facility. Displayed on the nurses' phones.
* **Result of a phone call made with the user's number masked:**
  * Completed: Connected to the patient&#x20;
  * Canceled: User cut the call before it was connected
  * Busy: Patient’s number is giving a busy tone
  * No answer: Patient did not answer
  * Failed: Call failed (likely due to bad phone number or operator-level disconnections)
  * Unknown: Result of the call is unknown&#x20;
* **Security PIN:** 4 digit PIN used by the Nurse to login to the app
* **User:** User of Simple app (i.e. a healthcare work *not* a patient)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.simple.org/onboarding/glossary.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
