> For the complete documentation index, see [llms.txt](https://docs.simple.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.simple.org/design-1/user-studies/user-tests.md).

# User tests

{% hint style="info" %}
All documents marked with [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)are private and for team members of Simple.
{% endhint %}

## Telephonic interviews

Every two weeks, we conduct telephonic interviews with 5 different users of Simple. We ask them about their usage of features of the app, satisfaction rating and issues faced.

* [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Individual summaries of telephonic interviews](https://docs.google.com/document/d/1QzsWinS3mK6n6V_GHB3UW_525SVfYqftLGTMk0gFMbw)
* [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Notes from all telephonic interviews](https://docs.google.com/spreadsheets/d/1SiT3lR0G2MaF-P52GLMPL5pO0xTUyO_2aiQH32qEKjo/edit?usp=sharing)

## Testing and interviews with Simple users

Following are the tests that we've conducted with users who work at public health clinics where Simple is deployed.

| Date           | Topic                                                                                                                                                                                                                                                      | Location                   |
| -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------- |
| November 2019  | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Diabetes, patient transfer and progress tab](https://docs.google.com/document/d/11ByJvMO2PYsKLfwFKIpNUlk8cwRvm8Lf288jCvG7n7o/)                                         | Bathinda, Punjab           |
| September 2019 | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Test new designs: Diabetes and visit model, patient transfer and instant search](https://docs.google.com/document/d/1UgRJ9Of4HJqzhJlBbmVLdtrW5hlej59CMpkdLf8GZEQ/edit) | Sindhudurg, Maharashtra    |
| August 2019    | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Understanding the needs of CVHOs](https://docs.google.com/document/d/1ZLiwgcjK5w7QIbqnxQsHCfJr4dsPJhEdB3-IEDgGTZU/edit?usp=sharing)                                    | Remote                     |
| July 2019      | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[New features of Simple: Recent patients, Overdue patients' calling, BP passport](https://drive.google.com/open?id=1TkjRNUMxEgWYQFiLCFnydeQGQ8ZVosnbSMwP4xvPFo4)        | Gurdaspur, Punjab          |
| April 2019     | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Learning about perspectives of doctors](https://drive.google.com/open?id=1ST6LoeJbl9qnf-JRraXD4QO2nWc80rhYNcFxN_mk-lU)                                                 | Gurdaspur, Punjab          |
| March 2019     | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Pilot deployment of BP Passports](https://drive.google.com/open?id=1Yzs8LCCQbK8wGU8kD_49aKmMCmtJqkCLphhk0_gWt_c)                                                       | Bathinda, Punjab           |
| March 2019     | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[PATH — Post Deployment](https://drive.google.com/open?id=1eDUc5J0rYxCeYy6TDzng2uasXx4SCXHohcgaJaOKfac)                                                                 | PATH clinics, Mumbai       |
| December 2018  | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Experiments app for BP Passport flows](https://drive.google.com/open?id=1akYhJImhrzI4si0ssSCztXWYdK5vmPvzNpp_b-r2wNE)                                                  | Bathinda and Mansa, Punjab |
| November 2018  | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Benchmarking features of the app](https://drive.google.com/open?id=1F_CqLVHZy01M_-zMaU-VgnSv1KmlsI1Sp4UzErruV9w)                                                       | Bathinda and Mansa, Punjab |
| October 2018   | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Launch at first 10 facilities](https://drive.google.com/open?id=1vUPlRlQfsWIqp9yyVHa5LP_pR7G3JYXBuLntYAgexRM)                                                          | Bathinda and Mansa, Punjab |
| October 2018   | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Launch at first 5 facilities](https://drive.google.com/open?id=1yCwbPr9PBydoar5X_jvS_zzRu7TQhTRez3I5cz73y2c)                                                           | Bathinda and Mansa, Punjab |
|                |                                                                                                                                                                                                                                                            |                            |

## Usability testing with non-IHMI nurses in Bangalore

| Date         | Topic                                                                                                                                                                                                                                                      | Location                     |
| ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------- |
| October 2019 | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Test two designs of patient summary with the visit model](https://docs.google.com/document/d/1LcyGpnpAjbJYnubey9LuXMT9iHUvQPzX7_cVI9dJ3Sw/edit#)                       | Obvious office, Bangalore    |
| June 2019    | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Onboarding prototype: tutorial video, entering trial patient and coachmarks for search](https://drive.google.com/open?id=1cKwczbw7m1cd95pGFnWAmaBASqRV06H9wjucUG6mNs0) | Obvious office, Bangalore    |
| May 2019     | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Onboarding prototype: Take a tour, and value propositions](https://drive.google.com/open?id=1wnTedcEHAyDuYAJEU6SoQHp9VTnWBdp47x1zUv7HBxY)                              | Obvious office, Bangalore    |
| April 2019   | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Onboarding prototype: Entering a trial patient, and value propositions](https://drive.google.com/open?id=1oQhTDWY3ffuKdZTYkSy4h-dG1SnmmXx8pJmw35AY0nM)                 | Various hospitals, Bangalore |

####

## Interviews with private doctors

| Date          | Topic                                                                                                                                                                                                                         | Location                               |
| ------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------- |
| March 2019    | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Motivations for private doctors to use Simple](https://drive.google.com/open?id=14kR9d05wrSc7lVgMCdBHDORGWnjiQkCG8Sscr6ZKd9A)             | Doctors' clinics, Bangalore            |
| December 2018 | [🔒](https://drive.google.com/open?id=16-h9YaZf0rFZXbrGHll2ouWXNUiRzwFytuFZwh4Dvks)[Private doctors' workflows and motivations to use Simple ](https://drive.google.com/open?id=1PJfPoDx385L4yT2S5Jrz1Pk6D8Lpb7eqfeU20j1mEtU) | Doctor's clinics, PATH network, Mumbai |