User tests
All documents marked with 🔒are private and for team members of Simple.
Every two weeks, we conduct telephonic interviews with 5 different users of Simple. We ask them about their usage of features of the app, satisfaction rating and issues faced.
Following are the tests that we've conducted with users who work at public health clinics where Simple is deployed.
Date | Topic | Location |
September 2019 | ​🔒​Test new designs: Diabetes and visit model, patient transfer and instant search​ | Sindhudurg, Maharashtra |
August 2019 | ​🔒​Understanding the needs of CVHOs​ | Remote |
July 2019 | ​🔒​New features of Simple: Recent patients, Overdue patients' calling, BP passport​ | Gurdaspur, Punjab |
April 2019 | Gurdaspur, Punjab | |
March 2019 | ​🔒​Pilot deployment of BP Passports​ | Bathinda, Punjab |
March 2019 | ​🔒​PATH — Post Deployment​ | PATH clinics, Mumbai |
December 2018 | Bathinda and Mansa, Punjab | |
November 2018 | ​🔒​Benchmarking features of the app​ | Bathinda and Mansa, Punjab |
October 2018 | ​🔒​Launch at first 10 facilities​ | Bathinda and Mansa, Punjab |
October 2018 | ​🔒​Launch at first 5 facilities​ | Bathinda and Mansa, Punjab |
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Date | Topic | Location |
October 2019 | ​🔒​Test two designs of patient summary with the visit model​ | Obvious office, Bangalore |
June 2019 | ​🔒​Onboarding prototype: tutorial video, entering trial patient and coachmarks for search​ | Obvious office, Bangalore |
May 2019 | ​🔒​Onboarding prototype: Take a tour, and value propositions​ | Obvious office, Bangalore |
April 2019 | ​🔒​Onboarding prototype: Entering a trial patient, and value propositions​ | Various hospitals, Bangalore |
Date | Topic | Location |
March 2019 | Doctors' clinics, Bangalore | |
December 2018 | ​🔒​Private doctors' workflows and motivations to use Simple ​ | Doctor's clinics, PATH network, Mumbai |
