User testing

All documents marked with πŸ”’are private and for team members of Simple.

Users of Simple

​Key moments in the user journey of a nurse An illustrated sequence that depicts the end-to-end experience of a staff nurse.

​Journey map: Staff nurses A mapping of a staff nurse's first-time experience with Simple and her typical work day.

​Journey map: Patients Some of the patient workflows as observed at public health clinics.

β€‹πŸ”’β€‹Persona: Community Health Officer Persona of a Community Health Officer, who manages a Health and Wellness Centre.

​Common user types of Simple A list of the various users of Simple. These range from the patient, and staff nurse, to the Senior Medical Officer, and health minister. πŸ”’ Stories from the field Meet some of the actual users of Simple.

Executive summaries

​Consolidated user satisfaction rating Last updated: February 11, 2020 A consolidated average rating given to the app in the bi-weekly telephonic interviews, along with qualitative reasons for the given ratings. πŸ”’ Telephonic interviews summary Last updated: December 18, 2019 Summary of each set of telephonic interviews conducted.

β€‹πŸ”’ Consolidated user testing results in public clinics in India Last updated: May 30, 2019 Collated findings from telephonic interviews and user tests on the field. Describes how each feature of Simple is being used by the users. πŸ”’ Consolidated findings from interviews with private doctors Created: March 26, 2019 Summary of findings from interviews with private doctors in Mumbai and Bangalore.

User tests

List of all user tests here.