User testing
All documents marked with 🔒are private and for team members of Simple.
​Key moments in the user journey of a nurse An illustrated sequence that depicts the end-to-end experience of a staff nurse.
​Journey map: Staff nurses A mapping of a staff nurse's first-time experience with Simple and her typical work day.
​Journey map: Patients Some of the patient workflows as observed at public health clinics.
​🔒​Persona: Community Health Officer Persona of a Community Health Officer, who manages a Health and Wellness Centre.
​Common user types of Simple A list of the various users of Simple. These range from the patient, and staff nurse, to the Senior Medical Officer, and health minister. 🔒 Stories from the field Meet some of the actual users of Simple.
​Consolidated user satisfaction rating Last updated: February 11, 2020 A consolidated average rating given to the app in the bi-weekly telephonic interviews, along with qualitative reasons for the given ratings. 🔒 Telephonic interviews summary Last updated: December 18, 2019 Summary of each set of telephonic interviews conducted.
​🔒 Consolidated user testing results in public clinics in India Last updated: May 30, 2019 Collated findings from telephonic interviews and user tests on the field. Describes how each feature of Simple is being used by the users. 🔒 Consolidated findings from interviews with private doctors Created: March 26, 2019 Summary of findings from interviews with private doctors in Mumbai and Bangalore.
List of all user tests here.
