We mark priorities using these labels on Github and Clubhouse.
Ideal time to deploy fix: within 24 hours
App is crashing / none of the users can use the app (e.g.: enroll a new patient, or record a patient's blood pressure)
Loss of data anywhere in the system
Fix immediately, all hands on deck!
Ideal time to deploy fix: within 48 hours
Some nurses are facing severe issues with the app
Nurses can't use other features of the app (e.g.: view the Progress tab)
Admins cannot use the dashboard
Incorrect data being displayed in reports (in the app or on the dashboard)
Fix urgently!
Ideal time to deploy fix: within 2 weeks
Bug makes app or Dashboard difficult to use
Bug may cause errors in analysis in the Dashboard
Will likely annoy a large group of users
Fix quickly, but not urgent
Ideal time to deploy fix: within 2 months
Bug does not affect regular use
Bug is more of an annoyance than a critical issue
Bug is a polish issue
Last updated 4 years ago
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