Bug priority definitions

We mark priorities using these labels on Github and Clubhouse.

p0 bug

Ideal time to deploy fix: within 24 hours

• App is crashing / none of the users can use the app (e.g.: enroll a new patient, or record a patient's blood pressure)

• Loss of data anywhere in the system

• Fix immediately, all hands on deck!

p1 bug

Ideal time to deploy fix: within 48 hours

• Some nurses are facing severe issues with the app

• Nurses can't use other features of the app (e.g.: view the Progress tab)

• Admins cannot use the dashboard

• Incorrect data being displayed in reports (in the app or on the dashboard)

• Fix urgently!

p2 bug

Ideal time to deploy fix: within 2 weeks

• Bug makes app or Dashboard difficult to use

• Bug may cause errors in analysis in the Dashboard

• Will likely annoy a large group of users

• Fix quickly, but not urgent

p3 bug

Ideal time to deploy fix: within 2 months

• Bug does not affect regular use

• Bug is more of an annoyance than a critical issue

• Bug is a polish issue