Bug priority definitions
We mark priorities using these labels on Github and Clubhouse.

p0 bug

Ideal time to deploy fix: within 24 hours
  • App is crashing / none of the users can use the app (e.g.: enroll a new patient, or record a patient's blood pressure)
  • Loss of data anywhere in the system
  • Fix immediately, all hands on deck!

p1 bug

Ideal time to deploy fix: within 48 hours
  • Some nurses are facing severe issues with the app
  • Nurses can't use other features of the app (e.g.: view the Progress tab)
  • Admins cannot use the dashboard
  • Incorrect data being displayed in reports (in the app or on the dashboard)
  • Fix urgently!

p2 bug

Ideal time to deploy fix: within 2 weeks
  • Bug makes app or Dashboard difficult to use
  • Bug may cause errors in analysis in the Dashboard
  • Will likely annoy a large group of users
  • Fix quickly, but not urgent

p3 bug

Ideal time to deploy fix: within 2 months
  • Bug does not affect regular use
  • Bug is more of an annoyance than a critical issue
  • Bug is a polish issue
Export as PDF
Copy link